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Privacy Policy

Last Updated: 3/20/2025

Amani Support is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, and programs. By using our services, you consent to the practices described in this policy. If you do not agree with any part of this policy, please discontinue use of our services immediately.

1. Information We Collect

a) Personal Information

  • Name, email address, phone number, and mailing address.
  • Demographic information such as age, gender, and preferences.
  • Any other details are provided through forms, surveys, or event registrations.

b) Non-Personal Information

  • IP address and browser type.
  • Device information (model, operating system, and settings).
  • Website activity, including pages visited, time spent, and referral sources.
  • Cookies and tracking technologies.

c) Financial Information

  • Billing details such as name, address, and email.
  • Payment card information (handled securely through third-party payment processors).

d) Service Usage Information

  • Records of services accessed.
  • Communication preferences.
  • Interaction history with our team.

2. How We Use Your Information

  • Provide, maintain, and improve our services.
  • Process donations and send transaction confirmations.
  • Personalize user experience and recommend relevant programs.
  • Respond to inquiries, requests, or support needs.
  • Send newsletters, updates, and promotional materials (with opt-out options).
  • Conduct research and data analysis for service improvement.
  • Ensure compliance with legal and regulatory obligations.
  • Prevent fraudulent activities and protect against security risks.

3. How We Share Your Information

a) With Service Providers

  • Payment processing.
  • Website hosting and security.
  • Data analysis and customer support.

b) Legal Compliance and Safety

  • When required by law, court orders, or government requests.
  • To protect Amani Support, its users, or the public from harm.

c) With Your Consent

  • We will share your data with third parties for marketing or other purposes only with your explicit consent.

4. Data Security and Protection

  • Encryption of sensitive information.
  • Secure servers and access control measures.
  • Regular monitoring for vulnerabilities and unauthorized access.
  • Despite our efforts, no data transmission over the internet is 100% secure. Users should take precautions when sharing personal information online.

5. Cookies and Tracking Technologies

  • Our website uses cookies and similar tracking technologies to enhance user experience and analyze trends. You can control cookie settings through your browser.
  • Types of Cookies Used:
  • Essential Cookies: Necessary for website functionality.
  • Analytical Cookies: Help us understand user behavior.
  • Marketing Cookies: Used for advertising and promotional purposes.
  • You can disable cookies, but doing so may affect website performance.

6. Your Rights and Choices

  • Access: Request copies of your personal data.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data.
  • Objection: Object to processing based on legitimate interests.
  • Opt-Out: Unsubscribe from marketing communications at any time.
  • To exercise these rights, please contact us at elizabeth.njoki@amanisupport.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy policies or practices. We encourage users to review their policies before providing personal data.

8. Children’s Privacy

Our services include children under 13. If we discover we have collected data from a child without parental consent, we will delete it immediately. Parents who believe their child’s data has been collected should contact us.

9. Data Retention

We retain personal information for as long as necessary to fulfill our obligations, comply with legal requirements, and improve our services. Data that is no longer needed will be securely deleted or anonymized.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated revision date. We encourage users to review this policy regularly. Continued use of our services after updates constitutes acceptance of the revised policy.

11. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

Amani Support
Email: elizabeth.njoki@amanisupport
Phone Number: +1 (206) 552-6423
Website URL: https://amanisupport.org/